A Vantage client surgeon wanted to expand his practice but needed help with building his referral base in the expansion territory.
Vantage touted Dr. Jones' abilities and reputation with local ODs and helped him to quickly ramp up a profitable third satellite location.
A business is only as good as its people, and Vantage is justifiably proud
of the customer service that has been its hallmark for nearly two decades.
Vantage surgical outsourcing coordinators, account executives, and home office staff combine
many years of working in and with the ophthalmic industry and provide
a wide array of competencies and expertise that are the essence of our
value-added services to our health care partners. Become a Vantage partner today and among the key positions
that you will come in contact with on a regular basis are:
All of the staff at Vantage Outsourcing are involved in the job of Customer Service. In addition, we devote
a full-time person to the task of being your first level of contact when issues arise. Our Customer
Service coordinator will answer your questions or direct you to someone who can address your needs and/or concerns,
and will periodically call you to ask whether Vantage is meeting your expectations and how we can improve the quality and delivery of our services.
Phone: (217) 342-4171
The IOL Coordinator is your liaison for all of your IOL needs. As one of our primary services to
our clients, Vantage Outsourcing keeps consignments of many IOL brands. The IOL Coordinator manages
those consignments and works closely with our clients to ensure all of the necessary IOLs will be there
on your surgery day. The IOL Coordinator is there to help you with any questions you may have about intraocular lenses.
Our Scheduling Coordinator is devoted to ensuring that all of the preferred ophthalmic instrument company equipment,
requested surgical disposable brands and the surgical staff arrive on time for your surgery day. The scheduling
coordinator stays in contact with facilities and doctors’ offices to confirm surgery dates, the estimated
number of cases scheduled, the surgery start time, and the required ophthalmic equipment and products.